Terms & Conditions
These Terms & Conditions govern the contractual relationship between GebCab (“we”/”us”) and our customers (“customer”). They apply to all rides and related services
- Scope & Contract Conclusion
Our offers are non-binding. A contract is formed once we confirm the booking by email or once the booking ID from our online system is shown. Deviating customer terms do not apply unless we expressly accept them in writing.
Company details: GebCab Tour Serv SRL, Sevastopol str. 12, 010992 Bucharest, Romania
– Email: ✉️ office@gebcab.ro
– Tel.: 📞 +40 722 660 897
- Scope of Services
GebCab has been providing Taxi Alternative Services in the Bucharest area since 2014. We specialize in offering chauffeur-driven vehicles tailored to the needs of an increasingly demanding market, catering to clients traveling for both leisure and business
No hidden charges: Child seats not are included in the price. We monitor provided flight numbers and adjust pickup times in case of delays at no extra cost.
Transport may be refused if passengers violate safety instructions, hinder the driver, endanger road traffic or act contrary to legal regulations. In such cases the service is considered performed and the confirmed fare becomes due.
- Prices & Fixed Rates
All prices are in EUR including statutory VAT (if applicable). The price stated in the booking confirmation applies.
Our fixed rates refer to the confirmed route including direct travel. Additional stops, significant route changes or waiting times at the customer’s request may be charged according to the current price list or actual effort.
- Payment
Payment by credit/debit card directly to the driver or online by card; for certain rides we may require an advance payment/deposit of up to 100% (e.g., long-distance trips, pickups outside Bucharest).
In case of late payment we reserve the right to charge default interest and reasonable reminder fees. Payments are applied to the oldest outstanding claim.
- Pickup at the Airport
Our driver will meet you at the agreed time at the meeting point/arrival area with a name sign. Please inform us immediately of any changes (flight number, arrival time, gate, baggage issues). If contact is not possible despite reasonable attempts, the order may be terminated after a reasonable waiting period.
- Cancellation & Rebooking
Cancellations can be made by email ( booking@gebcab.ro) The time of receipt by us is decisive.
- up to 24 h before pickup: free
- up to 12 h before pickup: 50% of the fare
- up to 8 h before pickup: 100% of the fare
- no-show: 100% of the fare
- Customer Obligations
The customer provides correct contact and travel data and informs us promptly of any changes. Safety regulations must be observed (seat belt requirement, no smoking in the vehicle, no dangerous or prohibited goods). Special or excess baggage must be announced in advance.
- Liability
We are liable to the extent permitted by law for damages caused intentionally or through gross negligence. Liability for indirect damages, lost profits and consequential costs (e.g., missed flights/trains) is excluded unless mandatory law provides otherwise.
Delays due to traffic and weather conditions, congestion, road closures, official measures or force majeure may occur; we assume no liability for these. Luggage is transported at the customer’s risk; we do not assume liability for its contents.
- Data Protection
We process personal data to handle your booking (e.g., contact, travel and payment details) in accordance with our privacy policy. Flight numbers are used to monitor delays.
- Place of Performance, Jurisdiction & Law
Place of performance is Bucharest, Romania. Exclusive jurisdiction is – as far as permitted – Bucharest/Romania substantive law applies.
- Final Provisions
If individual provisions are ineffective, the validity of the remaining provisions remains unaffected. A provision that comes closest to the economic purpose shall replace the ineffective provision. We may amend these Terms & Conditions with effect for the future; the current version is published on this page.
